NIU Calendar of Events

Responding to Difficult People

Friday, November 30, 2012 at 1:00pm to 4:00pm

Holmes Student Center, 406 600 Lucinda Ave

Responding to Difficult PeopleIn the workplace, we all interact with many different people, with different styles of communication and different way of expressing their feelings, particularly frustration and anger. This workshop focuses on understanding what behaviors are the most challenging for the participants, and the communication and self-management skills necessary for an effective conversation.

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Event Type

Training & Development

Department

Division of Administration, Employee Assistance Program

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