Positively NIU: Making Every Interaction Count (Customer Service)

All NIU faculty and staff play a critical role in teaching, mentoring, and caring for our students and colleagues.  Balancing this focus on “high touch” services to our students, maintaining collegial workplace relations happens while coping with multiple work demands, and a sense of “doing more with less”.  This workshop addresses techniques of providing excellent service to our students and colleagues, while managing stress and multiple demands.  Presented by Lesley Gilbert, Assistant Director, EAP & Training Center

To register:  Go to campus training