Positively NIU: Making Every Interaction Count (Customer Service)

All NIU faculty and staff play a critical role in teaching, mentoring, and caring for our students and colleagues.  Balancing this focus on “high touch” services both on and off campus to our students, maintaining collegial workplace relations happens while coping with multiple work demands, and a sense of “doing more with less”.  This workshop addresses techniques of providing excellent service to our students and colleagues, while managing stress and multiple demands.  Presented by Lesley Gilbert, Assistant Director, Employee Well-being 

To register: register online or call 753-9191.

Monday, September 18, 2023 at 10:00 AM to 11:30 AM

Virtual Event
Event Type

Lectures, Presentations and Workshops

Topic

Health and Wellness, Professional Development

Target Audience

Faculty and Staff

Tags

Human Resources - Training, Human Resources – Brown Bag

Website

https://www.niu.edu/employee-assistan...

Cost

0

Department
Employee Well-being
Contact Name

Karen Smith

Contact Email or Phone

ksmith12@niu.edu

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