Positively NIU: Making Every Interaction Count (Customer Service)
All NIU faculty and staff play a critical role in teaching, mentoring, and caring for our students and colleagues. Balancing this focus on “high touch” services to our students, and maintaining collegial workplace relations happens while coping with multiple work demands and a sense of “doing more with less”. This workshop addresses techniques of providing excellent service to our students and colleagues, while managing stress and multiple demands. Register for Positively NIU...
Presented by: Lesley Gilbert, Assistant Director, Employee Assistance Program (EAP) and Training Center
Thursday, September 12 at 10:00 AM to 12:00 PM
Holmes Student Center, To be announced
600 Lucinda Ave, DeKalb, IL 60115