Performance Measures & Organizational Change

Many public and non-profit organizations collect data about the performance of their programs and services but do not make use of that data to change the management of their programs and services. This workshop challenges participants to make the shift from performance measure data collection to performance management. The workshop will explain how performance measures can be used to engage in organizational learning and change. Participants will engage in scenarios to practice employee engagement, benchmarking, and advocacy for program needs.

Thursday, June 18 at 9:00 AM to 1:00 PM

Online

Event Type

Lectures, Presentations and Workshops

Topic

Professional Development

Target Audience

General Public

Website

http://cgs.niu.edu/cla

Group
Civic Leadership Academy
Department
Center for Governmental Studies
Contact Name

Janiece Bollie

Contact Email or Phone

jbollie@niu.edu

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