Chatbots and virtual assistants are rapidly transforming how colleges and universities deliver information and services. As institutions evolve their digital strategies, these AI‑powered tools are playing a growing role, supporting everything from answering common questions and guiding users through processes to automating routine tasks. Together, chatbots and virtual assistants help campuses meet growing expectations for timely, personalized, and scalable support.

Join us for a series of engaging live sessions where we will explore how conversational AI solutions are being deployed across higher education to improve service delivery, increase accessibility, and streamline workflows. Attendees will see live demonstrations, learn about implementation considerations, and hear how to use chatbots and virtual assistants to enhance engagement across the campus community.

This session is led by EDUCAUSE; NIU faculty, staff, and students can create an EDUCAUSE account using their NIU email address to attend at no cost. Register Now!