Nonprofit Performance Measures & Organizational Change
Presented by Alicia Schatteman, PhD, Acting Director for Center for Nonprofit and NGO Studies and Associate Professor, Northern Illinois University. Many public and non-profit organizations collect data about the performance of their programs and services but do not make use of that data to change the management of their programs and services. This workshop challenges participants to make the shift from performance measure data collection to performance management. The workshop will explain how performance measures can be used to engage in organizational learning and change. Participants will engage in scenarios to practice employee engagement, benchmarking, and advocacy for program needs.
Thursday, June 18 at 9:00 AM to 1:00 PM