C3 De-escalation® – Part 1: Theory (NEW)

Learn practical tools to de-escalate mental health situations, prevent violence and work more successfully in today’s polarized climate. Learn concrete skills for working with angry or upset citizens, disruptive individuals at public meetings or overstressed staff. In Iowa, C3 has been used by public employees to calm distressed or drug-influenced situations, shift recurring public confrontations and stabilize mental health crises. A workbook is required, and information will be sent prior to the class.

Dial-In Information

Virtual webinar registrants will receive login instructions 24-48 hours preceding the start date.

Wednesday, February 22, 2023 at 9:00 AM to 12:00 PM

Virtual Event
Event Type

Lectures, Presentations and Workshops


Professional Development

Target Audience

General Public




$33 Single; $10 NIU Student; Group of 10-19 will receive a 10% discount per registration. Group of 20 or more will receive a 15% discount per registration.

Civic Leadership Academy
Center for Governmental Studies
Contact Name

Janiece Bollie

Contact Email or Phone


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